We celebrated my birthday here and it was the perfect spot! The suite made an amazing space for gathering with friends, and the staff was so kind and accommodating. Such a great atmosphere—highly recommend if you’re looking for a fun place to celebrate. ? Erika, is truly amazing and made this such a welcoming stay and so special!! Thank you ??

This is our new favorite place to stay in downtown Spokane. A short walk away from the more widely known Davenport places you have this gem of a hotel that checks all the boxes for me: thoughtful timeless design throughout, spacious accommodations, a nice restaurant and staff members that are friendly in a way that one finds only in a hotel that is well managed from the top down. If you are a traveler who understands that memorable experiences happen in unexpected places, this gem is for you. Call ahead if you expect certain room amenities. Service in the restaurant is welcoming, friendly and accommodates special requests. Finding places to dine is as simple as strolling down East on First Ave. We did so on a cold winter night and found a good number of culinary options. If you arrive by car, use the valet service and know that your vehicle is stored in a safe place.

Great little hotel. Not the best location, I like theu had vallet but they make you pay 30$ for it? I did not like there's no fridge in room. We are diamond elite IHG members and stay in ALOT of IHG hotels this was not the nicest but the decor was cool. Its not that their in a bad neighborhood but they are downtown. The breakfast is in a restaurant so you can order what you want, half my potatoes were frozen but the waitress was super nice. I will stay at the hotel again maybe just skip the free breakfast

I thought this hotel was beautiful. It’s in an historic old building but the rooms are updated, spacious and beautiful. The breakfast was really delicious and the bar lounge area is very nice. The staff was friendly. You can walk to a lot of good stuff. I give it a three on location because it’s very loud there. The train is right by and I have never heard more trains. However the front desk had earplugs and I slept well on the comfy bed. I would return.

The hotel indigo is beautiful. Price wise, the rooms are fantastic for what you pay. Friendly staff. Beautiful bathrooms. Parking is expensive- but I would recommend it. We sadly had a car broken into. But that happens anywhere and staff took care of us. Lots of cool stuff nearby , like fist avenue coffee and the Jade Bar. Showers were rad. Bathrooms are huge. 10/10 would book here agin.

I would not recommend Hotel Indigo Spokane Downtown based on my experience. On 12/12/25, I checked into my room and immediately saw a bug crawling across my pillow. Regardless of what the hotel later claimed the bug was, seeing any bug on bedding is alarming and unacceptable. I reported it immediately and did not feel safe staying in the room. What made the situation worse was the lack of urgency, communication, and basic customer service. I was told I would receive follow-up calls from management that never came. I sat in my car late at night after two flights waiting for directions that never happened. I ultimately had to find another hotel on my own and pay full price after losing my discounted rate. Later, both the hotel and corporate customer service dismissed my report and suggested the incident did not occur at their property, which was insulting and made me feel as though my honesty was being questioned. At no point did anyone take ownership of how poorly the situation was handled in real time. To be clear, my concern was never about compensation. It was about being left without assistance, poor communication, and a complete lack of empathy during a situation involving guest safety. I have since filed a complaint with the local health department so the issue can be independently reviewed. If you value responsiveness, professionalism, and feeling supported as a guest, especially when something goes wrong, I would strongly reconsider staying here.

Overall ok. Would not stay here again to be honest. Service in the bar downstairs was terrible took almost 20 minutes for drinks ordered at the bar before they were even busy, the girl looked like she had never made drinks before, she was very slow and didn't go in order. The hotel room itself was not great, hair in the bathroom, floors were sticky, you could hear everything and room was very muggy when we first got there. It's located in a bad area downtown and you better plan on paying the extra $30 for them to park your vehicle in a secured lot.

We had a great and actually an affordable stay during the Christmas season. The service was excellent, and the rooms were very clean, modern, and felt quite new. Overall, it was a really great experience for our family and cocker spaniel, who was lovingly spoiled from the staff. One thing to be aware of is that the parking around the hotel felt a bit sketchy and was not ideal to overnight park. Because of that, we decided to use the valet service, which was absolutely worth the money and made us feel much more comfortable. Super pleasant and memorable stay. We would definitely recommend staying here and will return again!

I absolutely love this property. The location is good with lots of restaurants in walking distance. My room is really nice. The bed comfortable with good quality linens. Love that it has hardwood floors and it's also very clean. The staff is so friendly and accommodating. Josephine at the reception desk is kind and helpful. Honor (hope I am spelling correctly) the bartender was awesome. She made some great local recommendations and shared the upcoming changes to the restaurant. Last but not least, Chad in Valet Parking was just a sweetheart. It's clear there is a positive culture because it's reflected in the superior customer service. This will be my hotel of choice in Spokane moving forward. Great hotel!

The hotel is great and in an amazing location to walk up the hill to Maryhill winery or down the hill to downtown where there are lots of shops and restaurants as well as riverside park. The hotel itself is super unique with all the rustic decor and the rooms are a decent size with the bathrooms being huge! The staff are all super sweet and personable, especially Austin and Nyla who helped us multiple times and were so diligent to check in on us and our stay throughout our time here. My only complaint would be fluffier pillows and maybe a fridge/microwave in the room, but the beds are super comfy and unlike many other places that have feather pillows, (I am allergic and always run into issues) they have cotton which is wonderful. Overall this is one of my favorite hotels in downtown Spokane and is extremely affordable and feels so welcoming, which will keep us coming back!